Quality India :: Vol. 1 No. 6, Jan-Feb 2008

Contents

The profile of Padma Shri V. Krishnamurthy, All set to kickstart manufacturing (November 2007) was invigorating and enlightening. It not only highlighted how this visionary serving as chairman of the National Manufacturing Competitiveness Council (NMCC) was all set to inspire the country’s manufacturing sector for global standards, but also how he was instrumental in scripting the success stories of as many as three major and noteworthy public sector undertakings. What makes it all the more interesting as well as stimulating is the fact that even at the ripe old age of 82, V. Krishnamurthy is geared for new challenges.

Manjyot Bajaj, New Delhi

The special report, Quality makeover for public sector units (November 2007) was an eye-opener. The story informed the readers about the exceptional performance of the public sector units that had even beaten their counterparts in the private sector. No wonder, it helped them enhance their existing reputation once and for all. Significantly, the story was extremely motivating for all young managers: it was primarily due to the right combination of leadership and application of advanced Quality tools that inspired this incredible and astounding success saga for the public sector units.

Baljit Issar, Karnal (Haryana)

The cover story, Quest for Quality on the manufacturing landscape (November 2007), was a formal pronouncement to readers like me that the Made-in-India brand had finally arrived and unlike the past, had made the foray not only with a bang but with Quality. The story was a balanced one as it gave a view of the current scenario. It stressed emphatically on the grave need for Quality and how a lot needed to be achieved to ensure India a berth among the Quality manufacturers of the world. For a change, it was nice to learn that for the past few years, India’s manufacturing industry had managed to register a spectacular growth in sectors like textile, machinery and equipment, transport, basic chemicals, iron and steel and last but not the least automobiles.

Uma Shankar Sharma, Agra

The interview of Jawahar Sircar, Additional Secretary and Development Commissioner (Micro, Small and Medium Enterprises), Government of India, in the story, MSMEs playing a very important role in growth of industry was well compiled as it made the readers as well as big and small entrepreneurs aware about the key initiatives of the Ministry of MSME in operating several schemes to promote Quality to usher in a competitive spirit all through.

Prem Prakash, New Delhi

Quality Council of India
Institution of Engineers Bldg., 2 Bahadur Shah Zafar Marg, New Delhi 110 002 . Tel / Fax: 011 2337 9321, 2337 0567

Front	Home
Page 1	Q NOTES - QCI Conclave seeks to usher in Quality India
Page 2	3rd National Quality Conclave
Page 3	Speakers
Page 4	QCI ready to augment Quality in service sector - The gains from the growth of the country's economy has yet to be reflected in the human development index. To ensure that, the recently-approved Eleventh Plan draft primarily focuses on two important social sectors: health and education. On its part, the Quality Council of India (QCI) has taken up the task to formulate an accreditation policy and Quality benchmarks for health as well as school education, writes QCI Secretary General Girdhar J. Gyani
Page 5	D. L. Shah: The man who pioneered Quality
Page 6	Improving public services
Page 7	Quality Awards - A brief look at what brought these organisations the laurels
Page 8	Sevottam drives the move for excellence in services - Government services can look forward to achieve high standards. With Sevottam in place, ten ministries/ departments have geared their act to provide the best to the country’s citizens. Quality India takes a look at the concept and reports on how some of these departments are progressing on the path to excellence in service
Page 9	Posting a Quality show - Driven by competition, the country’s postal department has risen to the challenge. Today, the Indian postal service has pledged to enhance its efficiency with high class Quality services
Page 10	Metro's Meteoric rise - If there ever was an example of a public transport system run by the government that provided as good a service as a private business enterprise, it is the Delhi Metro. A look at the success story
Page 11	india speaks
Page 12	Quality initiative gathers momentum - Former President A. P. J. Abdul Kalam gave QCI the thrust to put Quality on the national agenda by inaugurating the Second National Conclave. Appropriately, the conclave was called Vision 2020 for Quality India. Dr Kalam said: “While the Indian GDP is growing at over eight per cent per annum, we need full participation of the people for achieving the required targets of our growth and realising high national prosperity index." Science and Technology Minister, Kapil Sibal made an eloquent plea for greater attention to Quality: "Quality must be nurtured. It must be embraced as something we must all aspire for."
Page 13	CBDT revamps for Quality services - A taxman’s bite is always the most painful but the Central Board of Direct Taxes (CBDT) is making extra efforts to bring about Quality improvement in its services. All this without loosening its grip one bit over regulatory measures
Page 14	Enhanced Quality services for better social security - The Employees' Provident Fund Organisation in the country is one of the 10 government departments where Sevottam is currently under implementation. With a view to improve the efficiency and Quality of services, Sevottam will bring in better social security services
Page 15	Making Customs and Excise people-friendly
Page 16	Revolutionising Corporate Governance - A series of important measures taken by the government in the past few years have gone to revamp the services sector in the country — silently. These include reduction of red tape, introduction of the Limited Liability Partnerships structure and improving corporate governance
Page 17	Charter for prompt public delivery system - The Ministry of Food Processing Industry has taken on itself the task to provide an honest and transparent system which entails consultation with stakeholders before formulation of policies
Page 18	Railways: Not world class but getting better - Indian Railways has made significant strides in the past few years. It has turned into a profit-making enterprise from an indebted organisation but its infrastructure and services are still far behind the world standards. So, there's still miles to go …
Page 19	Topping in Quality and value based education - Gone are the days when parents only thought of public schools when it came to enrolling their wards. Government schools like the Kendriya Vidyalaya Schools (KVS) have finally come of age with their distinctive focus on Quality and value-based education
Page 20	Release of Accreditation Standard for Quality School Governance - December 19, 2007 will be a momentous day in the chronicles of the education movement in the country. On that day, the Accreditation Standard for Quality School Governance was formally launched by the Quality Council of India
Page 21	NABH to standardise blood banks - Mandatory accreditation will ensure safe and healthy blood at all times
Page 22	QCI to raise Quality standard of Delhi’s Government hospitals - Delhi Government signs MoU with QCI for comprehensive consultancy services and technical support to prepare government hospitals for accreditation as per NABH standards
Page A	Contents
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Page C	IASQM Institute of Applied Statistics and Quality Management
Page D	Capital Information