The QCI-DL Shah Quality Awards were launched in 2007 and are positioned PAN-India as the recognition for successful projects of an organisation that have resulted in continuous improvement of processes, products and/or services, better/effective operations and increased customers/stakeholders satisfaction.
An organization submitting projects, must satisfy the following conditions:
Each project submitted shall be accompanied with an application fee
Each level has its own distinct rigors and requirements for quality and performance and has minimum marks to be achieved. During the site verification when no suitable project (case study) is found to be eligible under a sector / category, no award shall be given. However upon request a certificate of appreciation will be given to all those projects which will undergo final site verification. The final decision pertaining to the number of Awards will be taken by the Jury constituted by the QCI.
The assessment of the projects will be made on the basis of various parameters which have been identified by a team of experts from QCI and D.L. Shah Trust. Emphasis will be placed on the following key parameters;
Note1: Such projects for which financial impact cannot be arrived at (e.g. Projects belonging to Government, Education and Social Sector etc.), financial benefits will not be considered as a parameter for evaluation. However, such projects should state the environmental, socio-economic and other benefits.
Note2: The project should demonstrate application of appropriate quality tools and techniques.
Note 3: Projects which have concluded or live projects which are expected to yield results by March 2018 / during the site visit will be considered.
The team of experts nominated by the QCI will be carrying out the assessment of the projects submitted.
Applicants are required to submit details pertaining to the application from on (available on website) comprising of mandatory & optional fields.
Please Note: The structure of the application form is different this year. Also, please go through the ‘Detailed Project Report” (Suggested template to prepare case study) before submitting your Project.
All the online applications (case studies) received shall be scrutinized by NBQP Secretariat in order to determine whether the following details are available or not. If any of the above details are not available, NBQP Secretariat, if required, may request the organization to correct and re-send the same.
Incomplete applications or such applications which lack clarity on the enablers, processes or results or are unrelated to any applications of quality tools and techniques will be rejected at this stage. The reasons of rejection will be duly intimated and discussed with the applicant. The decision on final rejection will be taken by the Assessment Team. After preliminary screening projects will undergo assessment as follows.
All eligible applications will undergo document assessment by the Assessment Team. The Assessment Team will examine the case studies on the basis of the criteria as per Sr. No. 6.
The projects will be scored based upon the above assessment parameters. The marks obtained by each project at Stage 2 will be concluded through consensus approach by the assessment team. The assessment team will decide about the projects that will be invited for a live presentation at QCI office i.e. the next stage of assessment. The actual finalization of marks will be done during Stage 4.
The aim of the project presentation is to objectively comprehend and seek clarifications from the project team that have actually executed the project. After the presentation, the Assessment Team will finally decide the marks for various criteria through consensus approach. The decision for cut-off marks and thereafter the selection of projects for which site verification are needed will be taken at the end of this phase. Organizations shortlisted after Stage 3 will be informed about the site verification schedule.
The aim of site visits will be to ensure that the claims made in the project including savings as well as tools employed are verified. The Assessment team will scrutinize the necessary documents as well as interact with personnel of the organization including people involved in the project in order to satisfy that all claims are justified. The CEO/COO/VP along with Project Head shall debrief the Project and answer all the queries put up by the site assessment team.
The assessment team will submit a report to NBQP Secretariat about their assessment of the projects and it will include recommendations for the various awards pertaining to the different categories of Award.
NBQP Secretariat will forward the assessment report and recommendations of the assessment team to the Jury that has been formed for final selection of the awards. The jury will consist of eminent experts appointed by NBQP/QCI and the D.L. Shah Trust.
Note :The Awards will be presented during the forthcoming 13th National Quality Conclave of Quality Council of India to be held in New Delhi, around mid-August 2018.
Besides the requisite application fees for participating in the Award the following costs are to be borne by the applicant organization.
*Please Note: In case the number of organizations for a particular site are multiple, the travel expense may be shared by the applicant organizations. The invoice will be raised by QCI.
Note:-The tentative amount for the expenses will be communicated to the applicant organizations prior to the site visit and consent taken for the site visit.
Online Applications should be submitted on or before 30th May 2018.
The awards will be presented during the 13th National Quality Conclave of QCI.