• a statement on impartiality and understanding issues related to conflict of interest
• certification and auditing processes and conditions for granting, maintaining, extending, renewal,suspension and withdrawing certification including the geographical areas in which it operates
• information about certifications granted, suspended or withdrawn
• Directory of clients
• Appeals handling process
• Complaints handling process

You could seek the information listed from any NABCB accredited CB. If you do not receive a response in a reasonable time" please inform NABCB"