| Quality |
| Degree to which a set of inherent characteristics fulfills requirements. |
| Requirement |
| Need or expectation that is stated, generally implied or obligatory. |
| System |
|
Set of interrelated or interacting elements. |
| Management System |
| System to establish policy and objectives and to achieve those objectives. |
| Quality Management System |
| Management System to direct and control an organization with regard to quality. |
| Management |
| Coordinated activities to direct and control an organization. |
| Quality Management |
| Coordinated activities to direct and control an organization with regard to quality. |
| Quality Planning |
| Part of quality management focused on setting quality objectives and specifying necessary operational processes and related resources to fulfill the quality objectives. |
| Quality Assurance |
| Part of quality management focused on providing confidence that quality requirement will be fulfilled. |
| Verification |
| Confirmation through the provision of objective evidence that specified requirement have been fulfilled. |
| Audit |
| Systematic, independent and documented process for obtaining audit evidence and evaluating it objectively to determine the extent to which audit criteria are fulfilled. |
| Audit evidence |
| Records, statements of fact or other information which are relevant to the audit criteria and verifiable. |
